TERMS OF SERVICE
The deal, in plain words.
These terms apply when your business uses MyTinyCrew.com. They are written to be read, not skimmed past.
Last updated 29 September 2026
Who we are
- MyTinyCrew.com is provided by yellow3 ApS, CVR 44954087, Hovedgaden 43, 2970 Hørsholm, Denmark (“we”).
- You can reach us through Contact support at the bottom of every page.
- MyTinyCrew.com is for businesses. By subscribing you confirm you act for a business, not as a private consumer.
What your crew does
- Each agent prepares work for you: drafts, quotes and short lists of possible customers. It never sends anything on its own. You decide what to send, and you send it yourself.
- Agents only use the access you give them. Email access is read-only.
- Work is prepared with AI. It can contain mistakes, so check it before you use it. We do not promise any particular result, such as a number of new customers.
- You are responsible for what you send and for having the right to contact the people you contact, including respecting opt-outs and marketing rules.
Prices and payment
- €10 a month for your first agent and €8 a month for each extra agent, excluding VAT.
- You pay monthly in advance by card through Stripe. Your subscription renews each month until you cancel.
- If you add an agent mid-month, you pay the difference for the rest of that month straight away. If you remove one, the difference is credited to your next bill.
- We will give you at least 30 days’ notice by email before any price change applies to you.
Credits and automatic top-ups
- Each agent includes 100 credits a month. They refill when your month renews and do not roll over.
- A draft or a quote uses 2 credits and a customer research report uses 7. If a task does not produce a result, the credits are returned.
- When you have fewer than 20 credits and automatic top-up is on, we charge your saved card €5 (excluding VAT) for 100 credits. We never charge more in a calendar month than the limit you choose (€5 to €100). You agree to this at checkout and can change the limit or switch top-ups off at any time on your crew page.
- If a top-up payment fails, automatic top-ups switch off and we tell you on your crew page.
- Top-up credits do not expire while your subscription is active. If you cancel, unused credits lapse when your subscription ends and are not refunded.
Cancelling
- Cancel at any time from Manage billing on your crew page. Your crew keeps working until the end of the month you have paid for, then stops.
- We do not refund part-months or used credits, except where the law requires it.
Fair use
- Don’t use your crew to send spam, to mislead people, or for anything unlawful.
- Don’t give your crew sensitive personal data (such as health data) that it does not need for the job.
- We may pause an account that breaks these rules, and will tell you why.
Your data
- Your business information and your crew’s work belong to you. How we handle data is described in our privacy policy.
- When your crew handles your customers’ details, we do so on your behalf and only for the job you started.
Liability
- Our total liability is limited to the fees you paid us in the 12 months before the claim, and we are not liable for indirect losses such as lost profit, except where the law does not allow this.
Changes and law
- If we change these terms, we will email you at least 30 days before the change applies.
- Danish law applies, and disputes go to the Danish courts.